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Human Services / Homeless Services / ROSIE Training

The Regional Online Service Information Exchange (ROSIE), a web-based system developed by Municipal Information Systems, Inc. (MISI), is the Homeless Management Information System (HMIS) used by the Mayor’s Office of Human Services – Homeless Services Program. As the City of Baltimore’s HMIS, ROSIE provides reliable tracking of client data to communities and agencies serving the homeless. ROSIE can be a reliable tool for retaining and measuring data related, but not limited to:

  • Client Demographics
  • Service Utilization Patterns
  • Gaps in Service Delivery
  • Program Outcomes

Getting Registered

Below please find the most recent training schedule provided by MISI, for users of the ROSIE system. This internet-based training is offered weekly through GoToMeeting®. In order to register for ROSIE training, please send an email to training@misi.org. The e-mail must include the participant’s:

  • Name;
  • Organization’s/Agency’s Name;
  • Contact Number; and
  • Email Address.

Training Schedule

Information necessary to access the training session under GoToMeeting® will be returned to all registrants via email one day prior to the scheduled session. The current schedule of available training sessions is as follows:

  • 1st Friday – Emergency Shelter Providers-- 11:00 am*
  • 2nd Friday – Transitional/Permanent Housing Providers -- 11:00 am
  • 3rd Friday – Blind Providers (i.e. Shelter Plus Care) -- 11:00 am
  • 4th Friday – Support Services Providers -- 11:00 am

*All times noted are Eastern Standard Time (EST).

Contacts

Kate Briddell
Director
Homeless Services Program
620 Fallsway
Baltimore MD 21202
Phone: (410) 396-3757
Email Kate

Seeking assistance for yourself or someone else?”

Call 2-1-1 Maryland at United Way of Central Maryland
by dialing 2-1-1 or 1-800-492-0618.
(Normal airtime and other charges apply for cell phone users.)

Shelter Line
(410)433-8145
888-817-4358 - After 6 p.m.